Dawn's Blog

 

NO SHOES, NO SHIRT, NO SERVICE

Published 2020-11-18
NO SHOES, NO SHIRT, NO SERVICE

After researching the term ‘no shoes, no shirt, no service’, I am not sure if it is a law or not but frankly, thinking of the unsanitary thought of someone sitting in a chair at a restaurant with no shirt and no shoes turns me away from wanting to do business there. They have left their, well, I don’t know, their germs on the chair and frankly I am not interested in seeing anyone without a shirt.

The business has a sign posted on the door and expects customers to follow the rules ... or not. And if the customer does not wish to follow the rules, that is indeed their right. But, the ‘no service’ part will then apply.

Let’s assume ‘no shoes, no shirt, no service’ is not a law but a rule the business has implemented. You have the option to support the business or not. They might have other rules like ‘only one person in the changing room at a time’ or maybe ‘you must have a coupon to receive the discount’.  Their business.  Their rules.    

Small businesses are struggling just to stay open. If there is a sign on their door and it says ‘all must wear a mask’ then you have two choices.
One - put on your mask and enter the business or
Two - turn around and find another business for which you can do business and not wear a mask.
It is a choice.  What is not a choice is to badger the employee or intentionally break the rule. Is wearing a mask the law?  Does the mask prevent Covid?  It doesn’t matter. That business has chosen to make wearing a mask mandatory. As a customer, you also have the right to not support a business who does not require masks!  

Imagine your child has their first job.  Both you and your child are so excited and know that anyone’s first job is always something very special.  Your child works for a business that requires masks of both their employees and of their customers.  A customer approaches your child to ask a question and the customer is not wearing a mask.  

Your child has been instructed to ask any customer who is not wearing a mask to please place their mask on their face.  The customer refuses.  The customer not only refuses but they get extremely angry and start yelling and cursing at your child.  They even become a little bit violent.  Remember the sign that said “all must wear a mask”?  That includes both employees and customers.  If that customer chooses to not wear the mask, then they have made a choice.  No service.  

Can you avoid that business because they are forcing a mask?  Sure you can. You can do anything you want. But remember, that small business supports in many cases multiple employees which have house payments, car payments and more. That business also supports local non-profits, sports teams and community drives. They also pay taxes.  And they also employee your friends and family.   

My family owns a business and you are not able to use the F word. That is right. And if you use the F word you will be taken aside and told that you can use the word friendly instead but not the F word. If you continue to use the F word you will be asked to leave or escorted out.

You see, it is a business rule. Have groups been escorted out because they continue to use the F word?  You bet they have. Does that mean a loss of $$$?  You bet it does.  But the business has set the rules and customers can follow ... or not.
Another option is to always open your own business. Then you can run it any way that you want.  

Dawn Mushill
Customer Service and Beyond
www.dawnmushill.com    dawn@dawnmushill.com
618-444-6808





Archives

HAPPY 80TH BIRTHDAY, BARRY MANILOW! 2023-06-24


Reboot! 2022-12-12


YOU KNOW YOU WANT TO - BUT YOU SHOULDN'T! 2022-10-22


BUSINESS OWNERS - IT IS ALL IN THE DETAILS 2022-01-11


LET'S CELEBRATE OUR SMALL BUSINESSES - THIS WEEK AND EVERY DAY OF THE YEAR 2021-09-15


DOES YOUR COMPANY GO THE EXTRA STEP 2021-06-17


Are You a Job RENTER or a Job OWNER? 2021-06-03


Undercover Boss 2021-05-27


NO SHOES, NO SHIRT, NO SERVICE 2020-11-18


What is Your Company's WOW 2020-08-06


Promoting Your Business like Never Before 2020-07-09


Understanding Why Customers Need to Know the Changes Your Business Has Made 2020-06-10


Guidelines for Reopening Your Business 2020-05-13


What a Difference Two Months Makes 2020-04-15


A Shout Out to Schnucks 2019-11-29


Number 8 " YOU REALLY IMPRESSED ME! 2019-10-14


Victor Newman is Watching You DISH Network 2019-08-17


DOES YOUR BUSINESS HAVE A SERVICE RECOVERY PLAN? 2019-07-22


WHEN A DOLLAR STORE ISN'T REALLY A DOLLAR STORE 2019-07-01


WE ARE HERE ANYWAY ... WHY NOT BE GREAT 2019-06-17


THANKS FOR CALLING ME OUT, MOM! NO REALLY, THANK YOU! 2019-05-26


Triad Commencement Speech 2019-05-19


Stadium Seat People 2019-05-13


Calling it Quits - When Leaving Your Job is the Right Thing to Do 2019-05-06


ONE MORE ITEM TO CHECK OFF MY BUCKET LIST 2019-04-29


I SHOULD LISTEN DURING MY OWN TRAINING 2018-07-08


Undercover Boss 2018-07-01


Be Present 2016-10-25


THE DREADED MRI 2014-10-13


GIVE IT ALL YOU GOT 2014-09-25


Want to Live a Long Life? Get a Positive Attitude! 2012-09-25


10 Ways To Improve Your Day in Just 5 Minutes! 2012-09-07


New School Year + New Positive Attitude = New, Successful You! 2012-08-20


The 8 Life Lessons the Summer Olympics Can Teach Us 2012-08-10


Are You Not Finding a Job? Or Are Future Employers Running Away From You? 2012-07-19


Top 10 Practical Things 2012-07-02


Bucket Lists 2012-06-18


Find Your Passions 2012-06-13


Customer Service for the Healthcare Industry 2012-05-08


Shopping at A Dollar Store 2012-01-14


Great Service ALMOST 2012-01-10


Shopping at the Galleria 2012-01-06